Support

Audio playback

Check your connection and device volume. If a track will not start, try another one. After an interruption, resume playback from the player.

Microphone and audio files

Open Music, then Sources, to choose an audio file or enable the microphone. If the microphone does not work, check its permission in your device or browser settings.

The microphone captures sound around you, not music directly from another app.

Record a video

With an imported audio file or the microphone active, tap the record button in the player. Tap it again to stop and share the video. Recording is not available for tracks from the online catalogue.

Capture stops when you pause, change source, rotate the device or put the app in the background.

Visuals and performance

If the visuals slow down, reduce the number of active effects. On the web, use an up-to-date browser with graphics acceleration enabled; reducing the window size may also help.

AirPlay

The player’s AirPlay button sends audio. To show the visuals too, use screen mirroring from the system controls.